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If you have been furloughed from your current position, please do not apply, we will not be able to take you on and you will simply waste your time and ours. HigherLevelCare’s success depends on the calibre of our employees. We are committed to recruiting and selecting colleagues with the right blend of skills, qualifications, competencies, experience, knowledge and attitude. HLC employees have expertise in supporting a range of people to live independently. This includes those who have experienced domestic violence, young people, older people, people with disabilities and people with long-term illnesses. Within our maintenance team, we have carpenters, plumbers and gas engineers. HLC employees work alongside health trainers, surveyors, drivers, small repairs workers, and a number of other specialist roles. As in any other organisation, we also have a full range of business support roles including accountants, IT specialists and HR staff. Our employees are hard-working, talented individuals enthused by achieving stretching goals. We look for team-players who offer creative problem-solving skills and are not afraid to voice their opinions. Social housing experience is great, but enthusiasm is more important. Show us your passion and integrity and you’ll fit right in.


All our permanent, self-employed, temporary and volunteering vacancies are posted here. This page is updated regularly so keep an eye out for any other positions you’re interested in. If you would like more information about working for HLC, please us career application form.

Youth & Young Adult Support Worker

Location: North London, South London & West London

Type: Hourly

Ref: HLC-019

Overall Responsibilities
We are recruiting both trainee and experienced support workers to join our team to work with teenagers within Care Homes, Educational Settings, and Semi-Independent Living Accommodations Our ideal candidate would be a reliable person who wants to make a difference in young people’s lives by providing quality care. You must have the ability to communicate clearly both within your verbal and written communication.
Main Duties And Responsibilities
  • Build strong professional relationships
  • Maintain a safe and enjoyable environment.
  • To promote equality.
  • Safeguard service users from any form of abuse.
  • Write accurate reports for reviews and keep written records for monitoring purposes.
  • Attend work reliably and punctually.
  • To be responsible for delivering high-quality care to the residents of Higher Level Care through compliance with all requirements including:
    • regulations
    • legislation
    • policies
    • procedures
    • and to carry out any additional duties as required from time to time to meet the needs of specific residents or HighLevelCare.
We support young people aged between 13 to 21 years of age who are within the care system for numerous reasons. These young people may have an array of disorders, behaviours, and needs, therefore they require support workers who have the confidence, understanding, and patience to make a positive impact on their lives. These difficulties may include, Mental Health and Emotional Difficulties EBD, however, these young people will be leaving care to become fully independent. This position involves providing guidance, interaction, and support to teenagers and young adults with the intention of creating a safe environment that promotes a person’s intellectual, spiritual, social, and emotional needs. You will be part of a team to support the service users throughout the day with tasks such as supporting with developing skills such as meal preparation, social activities, family contacts, education, and shopping.


Some Great Benefits Include the following:
  • Opportunity to obtain Accredited training
  • You will have the chance to make a difference in young individuals’ lives.
  • No experience required
  • For Flexible Positions
  • We can offer you shifts around the days that you are available:
  • Weekends or Weekdays
  • School Holidays
  • Around your Education or Child Care Needs
  • Flexible shifts we can offer include: 7am<3pm, 2pm<10pm, 8am<10pm, 8pm to 8am waking night shifts.

Rates of Pay

Subject to qualification and experience Please note that you would be required to undergo an enhanced DBS as part of your compliance and successfully complete our induction program.

Closing date: Ongoing

Apply for a Role


Property Maintenance Technician

Location: North London, South London & West London

Type: Hourly

Ref: HLC-020

Overall Responsibilities

This position is responsible for maintaining the day-to-day operations and to the physical asset of the property under the direction of the HLC Manager. Responsibilities include completing all maintenance service requests as assigned, monitoring and maintaining all building systems including:
  • Maintain the physical condition of the property according to company operating and safety standards and ensuring that service requests and repairs are performed correctly and in a timely manner.
  • Perform general maintenance repair tasks without endangering self, residents or fellow staff.
  • Responsible for the completion of all maintenance service requests as assigned.
  • Complete make-ready process as directed by the House Manager.
  • Complete grounds work as directed by House Manager which may include picking up trash, sweeping curb and dumpster areas and maintaining landscaping beds and other areas.
  • Perform electrical maintenance to include but not be limited to replacement or repair of fixtures (e.g. wall, switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power and specialty tools.
  • Perform plumbing maintenance (e.g. replacement or repair of leaks in drains and faucets, unclogging of drains, trenching and laying new lines, replacing drain hoses on washers and similar devices, etc.).
  • Perform painting, carpentry and masonry work (e.g. preparing surfaces and using brush, sprayer, or roller to apply paints, stains, and varnishes, hanging doors, fitting locks and handles, etc.).
  • Reconfigure, install, position, and remount furniture, wall panels, work surfaces, storage bins, lighting, file cabinets, etc. using various hand, power and specialty tools, dollies and hand trucks.
  • Prepare the surfaces and paints various structures and equipment (e.g. walls, refrigerators, evaporative coolers, floors, roofs, doors, restroom facilities, etc.) to preserve wood and metal parts from corrosion and maintain a safe, comfortable working environment using various painting equipment and related tools (e.g. sprayers, rollers, brushes, thinners, etc.).
  • Clean rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, parking lots, and other work areas.
  • Participate in company training classes and meetings as required.
  • Special projects or additional duties assigned by supervisor that are essential for the operations of the property.
  • Be observant for any problem which could be a hazard or potentially dangerous for residents, staff, guests and the public. This includes condition of gates, fencing, lighting, trip hazards, etc.
  • Able to full responsibility for small projects and deliver on time with ‘can do’ approach.
  • Inspects building & other structures to determine functional systems & detect malfunctions & needed repair making notes & recommendations using check sheets
  • All tasks to be carried out in a timely manner to contribute to service improvement.
  • Able to set own work and complete with minimum supervision.
  • This individual has no authorities to authorise, purchase and approve invoices within the company guidelines.


    • Holds at least one industry recognised competency level in Construction/ Plumbing/ Decorating/ Gas Safe fields.
    • Requires the ability to read and write English fluently, and the ability to accurately perform basic to intermediate mathematical functions, which include addition, subtraction, multiplication, etc.
    • Minimum of one to two years’ previous experience in property maintenance, other building maintenance or related trade.
    • Requires individuals to be proficient in the use of general maintenance equipment, including, but not limited to, hand tools, paint equipment, ladders, freon recovery units, landscaping equipment, ice removal equipment, and required safety equipment.
    • Requires ability to transport or move up to 30KG variable distances, the mobility and flexibility to use ladders and to access and work in confined spaces or at heights in excess of eight to nine feet.
    • Ability to move throughout the property to which assigned and have ability to climb stairs.
    • Demonstrate the ability to plan work coupled with the drive and tenacity to see it through to completion.
    • Attention to detail across COST / QUALITY/ SAFETY.
    • Requires the ability to drive a car without jeopardizing the safety of prospects, residents, fellow employees or the general public.
    • Requires individuals to furnish their own vehicle.
    • Good interpersonal skills and ability to build effective working relationships at all levels within organisation.
    • Good communication skills and a Team approach.
    • Requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.
    • Must be on call to perform services as scheduled or as necessary, including nights and holidays.
    • Other licenses and certifications as required by UK Government.
Please note that you would be required to undergo an enhanced DBS as part of your compliance and successfully complete our induction program. We look forward to receiving your application and are happy to answer any questions you may have. Closing date: Ongoing

Apply for a Role


Equal Opportunites and Diversity

HLC believes in and is committed to the principle of equality of opportunity. We recognise our responsibilities as an employer to encourage the fair treatment of all employees and job applicants and the benefits this brings to HLC and its employees. Whilst it is recognised that deep-rooted misconceptions and prejudices are difficult to change, the policy will enable the us to follow through this commitment and go above and beyond the relevant employment legislation. The policy applies to all managers, employees and prospective employees of HLC and is fully supported and endorsed by the Chief Executive. Our policy We are committed to ensuring the fair and equal treatment of all employees and job applicants. We aim to ensure:
  • No-one receives less favourable treatment on any grounds including age, sex, marital status, colour, race, political or religious belief, disability, sexual orientation;
  • There is no discrimination in employment and that decisions on recruitment, promotion, training and development, and terms and conditions are based solely on job-related ability and merit;
  • All Managers and employees accept their responsibilities for good equal opportunities practices and work together towards a positive approach and a culture of fairness and equal treatment for all.
We oppose all forms of discrimination, direct or indirect, and aim to eliminate discriminatory practice and promote measures to combat its effects Our Equal Opportunities and Diversity Policy covers both employment and service provision. We aim to have a workforce that reflects the communities in which we work. Before applying for a job with HLC, it’s natural that you’d want to have a really clear idea of what it’s like to work for HLC. So, as well as telling you about our generous benefits package we’ve included some first-hand comments from people who already work for us. The best people to tell you what working for HLC is really like are our staff. Here’s what some of them have to say:
  • “I would recommend HLC as an employer to others.”
  • “The performance reviews are brilliant. You get to know how you are getting on and how to improve.”
  • “HLC provides its staff with extremely good working conditions.”
  • “I think that HLC is a good equal opportunities employer.”
  • “HLC offers excellent conditions and first-class quality support to its looked after children and young people.”

Recent News

17, May, 2018 :

HLC are pleased to announce that we work with Cambridge County Council

17, May, 2018 :

HLC is pleased to announce that we are now working with the London Borough of Newham.

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